Privacy Policy

1. Introduction: Our Commitment to Your Privacy

Glimpse Solutions is an IT solutions company committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

2. Data Collected

We collect information through two primary methods: direct submission and automated collection.

A. Direct Collection (Information Submitted by You)

We collect personal information that you voluntarily provide to us when you use our services, particularly through the “Request a Quote” form and the “Book an Appointment” feature. This information is necessary for us to understand your needs, schedule our time, and respond to your inquiry. The data collected via these forms includes:

●        Name

●        Email Address

●        Phone Number (Collected for appointment confirmation and communication)

●        Organization Name

●        Project Details (Description of your project and specific requirements)

●        Preferred Appointment Time and Date

B. Automated Collection (Website Analytics Data)

When you visit our website, we automatically collect certain standard analytics data to help us monitor site usage and improve our service. This data is collected using tools like Google Analytics and may include:

●        IP Address

●        Browser Type

●        Operating System

●        Referring URLs

●        Pages Visited

●        Time and Date of Visit

3. How Data is Used

The data we collect serves several purposes:

●        To Schedule and Manage Appointments: We use your Name, Email, Phone Number, and Preferred Appointment Time/Date to confirm, manage, and communicate with you about your scheduled appointments.

●        To Respond to Inquiries: We use your Name, Email, and Project Details (collected via the Quote Form) to directly respond to your request for a quote, answer your questions, and engage in business communications.

●        To Provide Services: If you become a client, we use your Organization and Project Details to deliver the IT solutions and services you have contracted us for.

●        To Improve Our Website: Automated data (analytics) is used to analyze website performance, understand user trends, and make technical and content improvements to enhance your browsing experience.

4. Data Sharing and Disclosure

Glimpse Solutions does NOT sell your personal data to third parties.

We may share your information only in the following necessary circumstances:

●        Service Delivery: We may share data with necessary partners or third-party providers (e.g., our website hosting service or appointment scheduling platform) only to the extent required to operate our website and deliver the services you have requested. These parties are obligated to keep your information confidential.

●        Legal Compliance: We will disclose your personal information where required to do so by law or subpoena, or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.

5. Security Measures

We are committed to protecting the data we collect. Glimpse Solutions implements general administrative, technical, and physical safeguards and data storage protocols designed to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, and destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Contact Information and User Rights

You have the right to request access to the personal data we hold about you or request its deletion.

If you have any questions about this Privacy Policy, wish to exercise your rights, or inquire about your data, please contact us here